Program Assistant, Kisumu Tracking

Posted Posted in Careers/work

Temporary Program Assistant, Kisumu Tracking . PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.

CALL CENTER MANAGER JOB AT MOGO KENYA

Posted Posted in Careers/work

call center manager job.
Duties and responsibilities.

Coming up with incentives to motivate and retain Call Center staff.
Participate in hiring of call center agents.
Training of call center agents.
Developing strategies to improve customer experience.
Handling the most complex customer complaints or enquiries.
Identify, escalate and advice management on recurring complaints.