Contact Center Agents

  • Full Time
  • Kenya

Securex Agencies (K) Limited.

Contact Center Agents , Securex Agencies (K) Limited.

Job Summary
Securex Agencies (K) Limited is seeking to recruit a new member in our dynamic Team. The Contact Center Agent will be responsible for ensuring 24/7 focal point for all security coordination and communication as directed by the Security Specialist and Security Focal Points.

Minimum Requirements and Competencies
Bachelor’s degree in information Technology, Security Management, or a Business related field
Diploma/Certificate in any Customer Service course
Minimum of 3 years’ experience working in busy Call Center within a commercial business setting.
Tech-Savvy, well conversant with Microsoft Office, excel and Power Point and capable of quickly learning new software applications
Proficiency in the use of social media platforms, multiple communication equipment such as HF, VHF, UHF Radios, satellite phones etc.
Ability to multi task
Report writing experience

Method of Application
If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your application letter and CV to indicating the title of the job as the subject matter. Please note due to the high volumes of applicants, only shortlisted candidates will be contacted.