Job Description
About this Role
- Developing documentation of computer programs according to instructions and specifications;
- Installing and configuring computer systems and solutions;
- Maintaining application systems;
- Providing end-user support and training users on effective and efficient use of ICT facilities;
- Maintaining an up-to-date equipment register; vi. Installing, configuring and monitoring Local Area Network components;
- Administering and managing users in the Active Directory, e-mail server and User applications;
- Maintaining an up-to-date ICT equipment register and issuance register;
- Updating and maintaining the Authority’s website; and
- Ensuring Business continuity by performing regular data and application backups.
Requirements
About the Company
The Kenya National Qualifications Authority (KNQA) is a government institution established to coordinate and harmonize the development and implementation of the Kenya National Qualifications Framework. It promotes quality, transparency, and consistency in education, training, and qualifications across Kenya. KNQA is responsible for registering qualifications, accrediting qualifications-awarding institutions, and maintaining a national qualifications database. The Authority also facilitates recognition and validation of qualifications obtained locally and internationally. Through its services, KNQA supports skills development, lifelong learning, employment mobility, and the alignment of education with labour market needs, contributing to Kenya's social and economic development.